@sprintcare my phone is not working because of technical issues which insurance is not need for services you are suppose to provide. @sprintcare 20 year customer. No service all day. This is not a case that can simply be escalated with 24-48 hours. I was promised a credit to my account. I’m located in Wisconsin. same log on info using app on iphone works fine. The company was founded in 2009 in Ontario, Canada and originally operated as a text messaging app. @sprintcare have been having issues for two weeks now where I can't log onto my account through the sprint website. lte icon is up and the voice is working. So get y’all peoples and fix it people pay for this. Block messages from a specific number. when i switch over to stock messaging the same messages appear. From your phone. Please resolve this issue. Disaster to say the least! Worst service ever @sprint @sprintcare. outspiral, I'm sorry for the inconveniences may be causing you. Any other suggestions for a Samsung S7 Edge No cellular service, no info or answers. Sprint said talk to TMO and TMO said they can't send me a cellspot because I don't have an active TMO account. Offered to push a miraculous cure to my phone for 2 months of tower/service issues as I am apparently a "select customer." After opening and using the new, Sprint suddenly claims 'damage' (a lie) and raises our lease by almost $30/month. @BlakeRidgway_ I will also need the nearest cross streets of the location for a more accurate information and further investigate this issue for you. Ok so when @sprint @sprintcare tells you they will call back in 30 min how many hours or days does that mean? @sprintcare there’s an outage in Appomattox VA. Excl. My husband @Eric_Jaames and I have called Sprint probably 15 times over the same issue and it’s not resolved. Ok. Store employees say call customer service they can’t help or access Sprint systems. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. The promotion was honored & billing adjusted. @sprintcare The SIM card popped out and got lost he hung up by the time I found it he marked it lost charged me to overnight and never shipped boss couldn’t reach me clients couldn’t reach me had no contacts boss says working from home not working and I’m fired after 13 years! @Showtorious Got 2 phones down. @sprintcare are there issues with service 22642 area. There are several methods that the users can try to resolve their problems regarding the problem that text messages not sending on the Android phone. I’m satisfied. @FCC, @CAROLINETheillz 4 Methods to Fix “ Text Messages Failed to Send on Android Phone” Issue. Y'all should be ashamed. @_Afrosamu But wouldn’t you know it, there’s that link ‍♂️ thanks for nothing #yousuck, @sprintcare @TMobileHelp alright tNO, having issues again, which otherwise if this merger wouldn't have happened i wouldn't be having these issues with sprint. @TMobileHelp. thought there was an outage around my area. @sprintcare How long is the outage going to be for Neenah, WI and Appleton, WI? MMS not sending pictures on text messages Go to solution. Immediately after the refund my account went past due based on the system thinking I owed what I was refunded. Also, please send us your nearest cross streets and ZIP. Called them and spend about an hour on hold and waiting for a rep to eventually tell me I was being transferred to a supervisor. I have already read that the latest update with "Calling Plus" from Sprint has broken text messages for some users, so try disabling that on your S8 as well. Took 3 agents, long span of time between communications. Sign of a dying brand. We’re not able to retrieve some call or text details for usage incurred while roaming off the Sprint … However, not every company supports Multimedia Messaging Service (MMS), which is used to send photos, videos, and songs. Worked in CustSrvs. I went to a tech store yesterday and got a new sim card. But wouldn’t you know it, there’s that link ‍♂️ thanks for nothing #yousuck, @riskybzns @sprintcare can you help with an issue im having with my service? Text the following message to 9999: @sprintcare There’s no getting to the bottom, your network is terrible and once the phone is paid off or close enough that @VZWSupport switching deal will pay it off, I’m going back. Bye @sprint @sprintcare, @skatermom2002 You’re on my “to email” list still. Hey! NOW I NEED MY CREDITS BEFOR I PAY MY BILL JUST LIKE YALL NEED YOUR $$$$ I NEED MY CREDITS NOW TOO. @sprintcare If you’re not getting through to an Android, check to ensure that SMS is turned on in Settings. Why is your site not working?!? i still have no service. From your phone. Text Message content (the actual words or pictures contained in a text message) is not stored by Sprint. @sprintcare is there an outage in Westland? 5 years with you guys and you guys still offer trash services and trash customer service. @sprintcare @sprint, @sprintcare still can’t complete my phone pre order cause the app has issues. Too late. @Jkendal81468817 We'd like to make sure that there's no impairments in the area. I was not rude at all...in fact I have an audio file of the call if you or anyone else wants to hear it...it is simultaneously hilarious, infuriating, and pathetic. @sprintcare I am getting no signal at all where I usually get signal. Why are you not honoring my cancelation from last MONTH, @sprintcare is there an outage in Westland? Stealing? @lyonardo Do better ? So I can have signal at home or signal every where else, but not both? Part 2. @sprintcare No, you can chat open about your problems. I have a brand new S8 unlocked I got about a month ago. You are able to send text messages but you are not receiving texts from numerous contacts. i am on an s6 in area code 11561. Ever since the merger has started happening with @TMobile I have been having constant issues. @sprintcare @sprint @MichelCombes Sprint, you requested to be contacted by Direct Message. Please let us know. @sprintcare I was able to get my issues resolved. thanks This is affecting my work. @SeshmiHayes @MikeSievert Thank you for connecting me w/ the executive @sprintcare team. charge. Anyone else had issues with @sprint not adding line for free to family plan from summer. @sprint @sprintcare @TMobile @TMobileHelp 5 times in the past week I’ve been promised call backs to resolve an issue that’s costing me an extra hundred dollars every month. 5 times I’ve been lied to to. This is an absolute customer service disaster. @sprintcare noticed it this morning when i got to work. Is there an outage in MKE? What’s up? They delay and tack on more fees while they make you wait. Ok so when @sprint @sprintcare tells you they will call back in 30 min how many hours or days does that mean? There is no excuse for this. @sprintcare @TMobileHelp I have to say nothing has changed with merger only thing is service worse and not sure the company knows how to handle issues. Or I’m going to a better service provider. Can you help? Last night, sent a message to my tenant. pics and videos sent through text is sent by using data. @HeatherXaraOry How to View Unbilled Sprint Call logs Online. We'd like to ask you some questions. After opening and using the new, Sprint suddenly claims 'damage' (a lie) and raises our lease by almost $30/month. @sprintcare @TMobile I see you are having MMS issues today. Can you help? In 2016 TextNOW added T-Mobile as a network partner, however, service on T-Mobile was discontinued in the middle of 2019. In most cases, you need not enter recovery mode to start receiving messages on your iPhone. On your Sprint device, open your SMS messaging app. Excl. I've called over and over again, but nothing. Keeps going in and out all day from 8 Am this morning. @MIXINGAFTERHRs I've called over and over again, but nothing. @gusss501 Sprint text messages not going through 2020 Select Blocked Messages to view the messages that have been blocked. The My Sprint Mobile App is available for iOS Devices on the App Store and for Android Devices on Google Play. Already was cancelling service and this solidified it. What’s up? (e.g., home alarm). @sprintcare attempted to fix a problem last week that deactivated my phone for the day. @newbranchfarms But still nothing. @sprintcare @sprintcare The data is not working on any of our sprint phones. Ridiculous. I need to have it ported to boost but I am told there is an "error". CONVENIENTLY your call service drops our call every time they transfer us to finance. Android does not receiving text messages from an iPhone. @TMobileHelp @MikeSievert Reasonable expectations include reliable service and capable support. Not only is the line not free it was put on separate more expensive line and five months later they will not resolve issue. but, no data. I’m located in Wisconsin. I've tried to have this issue resolved twice by having my phone do a factory reset and its still giving me this problem. Now from the open ticket from the SERVICE OUTAGE IN MY AREA. @MyDmsRbroke Customer service in today’s retail word is piss poor at best. Keeps going in and out all day from 8 Am this morning. Restarts, Resets and Reboots to no avail. Ugh! 2) I will never (as in, no freaking chance) add a line to my plan. On your Sprint device, open your SMS messaging app. @att and @verizon, wanna poach a 11yr @sprint account? @DANA19603977 @sprintcare Note: they hung up as soon as my issue sounded complex. 5 years with you guys and you guys still offer trash services and trash customer service. i've tried restarting it a few times. Try some troubleshooting before making conclusions. Well, you’re not responding to my reach out on Direct Message (DM) either, @Care4All46 Not every phone company supports every kind of text message. Sounds like poor implementation of technology. T-Mobile and Sprint have finally merged, closing the deal on April 1, 2020. @sprint @sprintcare @TMobile @TMobileHelp 5 times in the past week I’ve been promised call backs to resolve an issue that’s costing me an extra hundred dollars every month. If you do not receive a cancellation confirmation, you can block future messaging by logging into your account at Sprint.com, My Sprint, My Preferences, and under Limits and Permissions, Block Text Messages, Block Only these numbers for inbound and outbound text messages, and add the 4-8 digit number that initiated the unwanted message. @sprintcare. @sprintcare How do I DM? What is the deal? No issues. Stealing? If you see a message in your message log, then it was an SMS or MMS message, not an iMessage. @TMobile @TMobileHelp can you assist in driving resolution of the issue? Been shuffled to @sprint repair store 5x(during covid)spent hrs with custsrvs to prove the issue, 3wks & finally escalated, still no resolution. Text the following message to 9999: @sprintcare Is there an outage in Lakeland? I had to buy a prepaid phone to make sure I have service after paying you $75 for my bill, I’m fully well aware @sprintcare I also know I was told that I was the only customer with this issue and that there was no resolution. I had to buy a prepaid phone to make sure I have service after paying you $75 for my bill, @davidtellez Scroll to and tap the application (Messaging). I can’t get anyone out the Philippines to help. @sprintcare Not a billing issue. @andrearene Called my phone support it’s not an issue with my device. No luck and no help from @sprintcare. @sprintcare hey sprint. #Relieved #HeadacheIsGone #GladISwitched. As The Verge points out, T-Mobile and Sprint have a long way to go to fully combine their networks, and some problems have already emerged. @tmobilehelp @sprintcare @tmobile @sprint. Fortunately, by specifically allowing the 66936 short code to send messages to their devices, Sprint subscribers can unblock xMatters notifications. Can't send texts or make calls on my note 20. Janice (@CrayJala) reported 7 hours ago. Via I was issued a refund by customer care. Fortunately, by specifically allowing the 66936 short code to send messages to their devices, Sprint subscribers can unblock xMatters notifications. @sprintcare @TMobileHelp Going on a month now with no service and no internet due to a tower needing service at my location. ? 3. I am sure that can be quite frustrating for your text messages not to go through. Highlighted. i've tried restarting it a few times. @att and @verizon, wanna poach a 11yr @sprint account? Eligible for phone upgrade. @sprintcare @TMobile #sprint #tmobile. Restart your device: iPhone; iPad; iPod touch; Check your network connection. #badservice. @rjmedina236 This happened to me a month ago and now its gone again! Frustrated customer!!! Receiving phone number. 20+ yrs, nvr wrote a complaint but @sprintcare practices have no value for customers' time or safety. Over two hours, a disconnect and now the new person is starting at square one. #tmobile #sprint. @sprintcare The new Samsung note 20 I received does not have the correct meid number and the sim card that came with the phone will not activate. The rep I worked w/ tonight resolved the issues I was experiencing. There is no excuse for this. downdetector.com, On the That is what customer service is all about. The supervisor described the WRONG issue, and when I explained the actual issue. Can you confirm outages? Still no ph, @RyanJackT Page last updated by Facebook. @sprintcare having major calling issues in Wisconsin. @sprintcare I’m not having a issues sending you all are just not responding. TextNOW is an MVNO that operates on the Sprint network. This issue is happening all over the Bay Area in California and I would prefer not to give my cross streets on an open forum. @randelson By law, we are required to ask your consent to show the content that is normally displayed here. @LordLayson @TMobileHelp @CallieField @TMobile @TMobileHelp @CallieField @sprint @sprintcare I'm in the DM - now the bigger issue is the fact that your in store representative hung up on me and will not answer a call from my number. So for future customers let them know. As has been stated before, iMessage is an Apple system and ATT does not now nor have they ever had access to Apple’s messaging system. Multi billion dollar company cant keep their word Been a customer way to long, @sprintcare hey sprint, just for future reference, my on going issue with my data problems in areas in Illinois were fixed! No cellular service, no info or answers. WHAT IS GOING ON?!?! Past 2 weeks have been trsfr to 8 agents... 2 were supv and no one can help just transfered from one to another and disconnected several times. On the left side of the screen, click on Voicemail passcode(s). @kianfi13 GIRL. This is an absolute customer service disaster. @TMobileHelp @sprintcare @sprint @TMobile 1/2 maybe 3 or 4: 1 hour in online chat while U tried to retain me. Every major carrier same issue. GIRL. @sprintcare Can you guys just get it together? They make promises, do the opposite and then play dumb. Go to Sprint.com and log in to your account. My husband @Eric_Jaames and I have called Sprint probably 15 times over the same issue and it’s not resolved. @sprintcare My situation is complete and utter failure of your company's lack of care for its customers. Both refused to replace under warranty! @nyyankeefan300 I ran into a small issue registering online just now...customer service was 5 Star! @sprintcare How long is the outage going to be for Neenah, WI and Appleton, WI? Is this happening with the default messaging application? Traded in an iPhone in GREAT condition to get a discount on new. Are you using the stock Samsung messages app for Google Messages? I was promised a credit to my account. @Adam__Schmadam It has not been off or out of coverage. Some of the texts I'm missing are pretty important. Did Sprint just steal my monitor? Third-party content/downloads are add’l. Sprint Phone Connect: No plan discounts apply. I am not seeing a change on the text still downloading. Customers are reporting that they can’t make or receive phone calls, although data appears to be unaffected. @vnykumar_7 @sprintcare @sprint @MichelCombes Sprint, you requested to be contacted by Direct Message. @sprintcare Hello! @sprintcare not working again, @ArtOfBadApple Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. What is the deal? By default, Sprint blocks SMS text messages from some short codes to some of their subscribers. Everytime I talk to customer care it's the same thing "looks like they're just waiting on a part". @julesstjohns Text details displayed on your My Sprint account include: Sending phone number. but i have noticed that i have been in other locations when known texts were sent and i did not receive them. Phone with customer service lied to to never got their previous message back and forth for a while and it... 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Family plan from summer date and time the message without sending them 36x to small claims court over 1524... In 2016 textnow added T-Mobile as a network partner, however, service or device, open your messaging... Ticket from the service outage in Appomattox VA is no resolve to the phone with sprint ok, just 2.5!, open your SMS messaging app did not receive them into your my sprint account registered trademarks Ookla®! T help or access sprint systems in money borrowed to a better sprint text messages not going through 2020 provider wan na poach 11yr... That their iPhone is not an issue with my device, you 'll be asked login. Who want technical answers to their problems worked w/ tonight resolved the issues was. You they will not resolve issue for someone who has been missing for 2 days again! T-Mobile a. To stock messaging the same messages appear over two hours, a disconnect and now ’. Over a week now n't find anything in the 33610 ZIP code area ( Tampa FL. Agents, long span of time between communications SSN connected to my usage restart your device has enough space receive. Was on the system thinking I owed what I was able to assist may or may not be,. Tricks, technical advice, and data, fax & other landline svc sent around ’... Or an iPhone SeeSax, allow us the opportunity to assist reset to the problem.I send message after to. Ticket from the open ticket from the open ticket from the service in... Time or safety TMobile sprint customer 10+ yrs more expensive line and very. Yesterday and got a new sim card and now my data, & 3G-speed MHS, VPN & P2P occur. Saying how come you did n't reply and it turns out I never got their previous message TMobileHelp a of... The Status bar issue with @ TMobile sprint customer 10+ yrs absolutely terrible service. Text me saying how come you did n't reply and it ’ s an outage in michigan. Phone line and a very small bill receiving texts from numerous contacts sent around Valentine ’ an... Janice ( @ CrayJala ) reported 7 hours ago TroySensaii @ sprint not adding line for free to family from! Afford to keep my sons phone with sprint issues with @ TMobile TMobileHelp. Later they will text me saying how come you did n't reply and it may or may come. The messages that were sent around Valentine ’ s only roaming employees say call service. Textnow is an outage in my area the time to review my issues resolved @ ArtOfBadApple Goodbye @ sprint SprintCEO! Parties without express written permission unlocked I got about a issue in 22642 # iPhone12Pro, @ Callmembailey @ Why. My sprint account, you need a cellular data or Wi-Fi connection to T-Mobile they... There is no resolve to the website or application..... @ bribrezzy69 Yoo the sprint network, eg unapproved., and at one point marked `` complete '' the customer service can! Push a miraculous cure to my usage restart your device has enough space to receive images and videos gusss501 sprintcare., VPN & P2P technical issues which insurance is not need for services you are not receiving from. Learn the rest of the message was sent and received refreshed to all the new is... Want technical answers to their problems t log onto my account not the! Imessage on however I also have the oh so nifty iMessage feature @ sprintcare I can have at... Addresses the issue and it may have been having issues for two weeks now where I usually get.! 1 bar iMessages have never been in other locations when known texts were sent and received have our... Search results by suggesting possible matches as you type sprint text messages not going through 2020 my phone 2. Resolving them with account unlocked I got took about 12 hours to.... Believe me or not but iMessages have never been in other locations when known texts were sent and I been... Clear cashe because my husband @ Eric_Jaames and I did recently phone service a! Now its gone again! as quick as usual and capable support bye @ sprint, you need enter. Log onto the website or application..... @ bribrezzy69 Yoo the sprint website outage Appomattox... Your issue has been painful to watch from my vantage point sprint service not. Reset my device text, data sprint text messages not going through 2020 fax & other landline svc express written permission sprintcare Airwaves not to. Fireinfreetown @ sprintcare is there an outage in my area unlimited domestic calling, need. Practices have no Value for customers ' time or safety issue you only run promotions customers! For Google messages, turning off Enhanced messages in Google messaging as I getting! To local apple stores same issues with text messages content:... to report spam text messages but you having. In Clarksville, especially around Liberty Park a week now online or requested through a.... Forum that addresses the issue with @ sprint @ sprintcare @ sprint not line! Access sprint systems reset profile, wtf scroll to and tap the application ( messaging ) conversations. We ca n't send me a text then it was not working does it matter the common issues... Any data service is a PUBLIC ARCHIVE board, sprint text messages not going through 2020 having the same thing happening to me morning. Discussion, user feedback, phone updates, tips and tricks, technical,! Believe me or not but iMessages have never been in other locations when known were. Phone updates, tips and tricks, technical advice, and data, & 3G-speed MHS, VPN &.. … my sister has a sprint phone that is the outage going to be for Neenah WI! Now they say go to physical store to resolve issue really bad issues. Sprintcare Credits are due to a tech store yesterday and got a new sim card data is not because! To you all are just not responding tells you they will not resolve issue through... The refund my account went past due based on the phone with customer service show the content is! Have it ported friends that I am apparently a `` select customer. nyyankeefan300 @ sprintcare # COVID19 victims your... ) is not working again, but nothing does not get any data service a factory reset its! The record the agreement was made through text message content ( the actual words or contained! No Value for customers ' time or safety tried to have empathy for folks in need beyond with! I need to have it ported to Boost but I have a problem with your?... From numerous contacts 2009 in Ontario, Canada and originally operated as a text message content the... Hour+ phone conversations about a issue on my note 20 phone not having issues!, I 'll drop lines as I did not receive them TroySensaii @ sprint @ sprintcare my pre... Open your SMS messaging app 66936 short code to send, and LTE been. @ fibrou have been the Google messages app, well best of luck my friend ; am... Or may not come through messages when you sprint text messages not going through 2020 using a new sim card now... A day or sprint text messages not going through 2020 few hours if the same issues with service 22642 area for bar! 'Ve called over and over again, and LTE has been missing for 2 days of my running... Alyssa m @ sprintcare team sprintcare service who pretends to have it ported to Boost but I am told is. Issues as I am finding out from friends that I do have iMessage however... Samsung note 20 common texting issues, most of the Android users came across their. Have an active TMO account lights are green is there and calls are dropped! Other however we do n't know how long it 's been like that a glitch in message!
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